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Helpdesk Training
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Get Into the IT Industry with Helpdesk Training |
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With the growing need for skilled IT workers in various roles, this is a great time to move into the IT industry, and helpdesk jobs are an excellent starting point. Assist others with their technical problems while gaining experience that can help you advance your own IT career. Get the qualifications you need to gain a foothold in the industry with SEEK Learning's entry-level helpdesk training courses. |
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Helpdesk Training CoursesA basic understanding of computers and networking is usually required for many helpdesk roles. Bolster your knowledge with professional IT certification to impress employers and advance your IT career. The following IT training courses, including helpdesk-specific courses, have no pre-requisites and are suitable for everyone, even those with little or no experience in IT: Microsoft Certified Desktop Support Technician (MCDST) A globally recognised credential for technical personnel who support end users of Microsoft operating systems. HDI Customer Support Specialist (CSS) A vendor-neutral credential that validates your skills in providing high standards of customer support and service, and your understanding of the call centre environment. A popular choice for those seeking entry into the IT industry - learn basic computer networking and how to install, configure and troubleshoot hardware and operating systems. This vendor and product neutral training provides you with versatile skills in computer networking hardware, protocols and services. An industry standard of competency for technicians who perform basic server support - it validates your technical leadership in server issues and technology. |
Customised Helpdesk Training Packages AvailableProfessional IT certifications can lead to better job opportunities and increased salaries. However, it's not always easy to know which course is best for your career goals. Take the guesswork out of choosing courses with SEEK Learning. Our consultants work with you to create training packages specific to your needs, so you gain qualifications that are relevant and useful. Contact a SEEK Learning consultant now to get started. Expert Training AdviceWith the experience you gain from your helpdesk role, you can move on to higher level desktop support or branch out into networking, hardware support or specialised software support. With so many different career directions available, it's important that the qualification you get suits your long-term career goals. SEEK Learning consultants are experts in matching courses to career needs, so contact us now for free training advice.
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