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SEEK Learning's goal as your career partner is to ensure you are given access to top-grade courses and to ensure that you obtain your IT certification goals. To this end, SEEK Learning provides a guarantee on many of our IT certification training courses.
Any course that comes with mentoring services automatically comes with the guarantee. We are confident
that if you follow our advice and take your study seriously using our courseware, you will become certified.
The Guarantee
If you purchase a course from SEEK Learning with a guarantee from us and fail the exam that this course
relates to, and then fail that same exam a second time within 60 days of sitting the first exam, we will
refund the cost of the courseware for that exam.
Please Note
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The guarantee requires that you sit the first exam within 60 days of purchasing the courseware.
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If you fail an exam, you must provide us with an original copy of the exam transcript within 3 business
days of each failed exam.
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The refunded amount relates only to the cost of the courseware units relevant to the failed exam, and does
not cover the cost of the exams.
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Interest charges and postage and handling are non-refundable.
As your career partner, SEEK Learning wants you to succeed. If you have any queries
regarding the IT certification guarantee, please call us on 0800 319 6258.
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